Traveling with children
For families we have carefully selected a range of child-care and child-friendly properties to ensure a memorable vacation for all and complete peace of mind for parents wanting to ensure their children have every need at hand.
Our child friendly resorts and hotels provide outstanding childcare facilities, such as nurseries and children’s clubs, where they can play and make new friends under the watchful eye of trained professionals. They will take care of you child, so all you need to do is relax and enjoy yourself because after all, it is your vacation too.
We have a selection of ‘child-friendly’ properties which are ideal for families with facilities such as interconnecting rooms, dedicated children’s pool and play areas.
Please speak to a member of our team at 800-877-1755 for advice.
Special requirements: parents are required to disclose any special requirements their children have upon booking. Where possible we will do everything we can to ensure any special requirements are met. We are aware there may be certain circumstances that we are unable to cater for and each request will be looked at on an individual basis.
Food safety: although every care and attention is taken, we cannot guarantee that the food the hotels provide has not been produced in an environment free from nuts or nut related products. We wish to inform you that any information about your child's health relating to food will be passed on to the hotel and airline.
Children with illness: in the interest of everyone’s health, hotels do not accept children that are ill in any of their programs. Children must be clear of any illness for a least 3 days before being allowed to participate.
Cots and highchairs: please check before using a cot or a highchair that you are happy with the safety and condition of it. If you have cause for concern please report it to the hotel reception.
Child safety: please remember that young children should never be left unsupervised, particularly around the swimming pool, on the balcony, near the elevators and in the children’s playgrounds.