Already have a SIM-unlocked GSM 900/1800 compatible international cell phone? Without having to buy a second phone, Select Italy can provide you with an Italian SIM card that will allow you to use your own cell phone while in Italy. After following the easy activation instructions, your phone will be capable of sending and receiving calls, as well as SMS (text messages) in Italy for your entire trip/vacation/stay!

What features does Italian SIM card (by TIM Network) include?

• 5 EUR starter airtime credit
  
  Domestic calls within TIM network (Italy): EUR 0.10/minuite
  Other domestic calls (Italy): EUR 0.28/minuite
  Calls to US, Canada, Europe: EUR 0.50/minuite
  
  
• FREE incoming calls, regardless of where they originate
• Local Italy phone number
• SMS - text messaging
  
  Outgoing messages:
  Domestic: EUR 0.15 /message, International: EUR 0.30/message
  Incoming messages: FREE
  
  
• Voicemail, Call transfer, Call waiting
• No yearly contract, monthly charges or credit check!

Can I use an Italian SIM card with my cell phone?

Yes, but only if you have an unlocked GSM 900/1800 compatible cell phone (most T-Mobile and AT&T customers), or a so-called dual system (PCS/GSM) cell phone with an activated international calling plan (most Verizon and Sprint customers).

How do I know if my phone is a GSM 900/1800 compatible international phone or a dual system phone?

Call your cell service provider and they should be able to provide you this information. Most likely they will ask what brand and model your cell phone is. Alternatively, refer to the user manual that came with your cell phone when you purchased it.

How do I know if my phone is unlocked?

Call your cell service provider to find out whether your phone is unlocked or not.

How do I unlock my cell phone?

To unlock your cell phone and to enable it for international use, you have to call your cell service provider and request unlocking your phone. You can say something like "I plan to travel to Italy and I would like to unlock my phone so I could use it during my trip". Usually it takes anywhere from 1 to 3 business days to process your request, depending on a specific provider. This service is usually free of charge. Remember, you have to unlock your phone BEFORE leaving the country.

My phone is already unlocked. What's next?

Activate your Italian SIM card

Important: SIM cards MUST be activated BEFORE leaving the country! You will need to provide a scan of your passport, your invoice number, Italy cell phone number, ICCID number, address and a signed terms of use. Please consult our User's Guide for further details.

Replace your existing SIM card with the Italian SIM card

If you already have an unlocked cell phone, all you have to do is replace the existing SIM Card with the activated Italian SIM Card. Substitution of the SIM Card provides you with a local phone number and with much more economical local rates. By pre-purchasing a SIM Card from Select Italy, your phone will be ready to receive or make calls or text messages the moment you arrive in Italy; you'll also have the number beforehand to leave with friends and relatives so you'll always be in touch.

How to add credit to my Italian SIM card?

To add airtime to your Italian SIM card, you will need to purchase RICARICard airtime cards that you can find at most newsstands, bar/tabacchi and gas stations, conveniently located throughout Italy. They are available in €3, €10, €25 and €50 denominations. RICARICard airtime vouchers are available at face value, so a €3 airtime voucher will cost you €3 and subsequently will credit your Italy SIM card with €3.

After you purchase RICARICard follow the steps below:

• Scratch off the protective layer to reveal your recharge voucher code
• Dial 4916 from your mobile phone
• Press 4 to recharge
• Press 1 to select the RICARICard recharge option
• Enter your 16-digit code when prompted
• The number will be repeated back to you
• Press 8 to confirm

Now your phone is ready to make and receive calls!